This translation is provided for your convenience. In the event of any discrepancy, the original Portuguese version prevails.
Privacy Policy
PowPow is a real-time game of little monsters at war. We collect the minimum necessary for you to log in, play, and keep what you have earned. This policy explains what we collect, for what purposes, for how long, and what your rights are under the Lei Geral de Proteção de Dados (LGPD, Lei 13.709/2018) and the Estatuto Digital da Criança e do Adolescente (ECA Digital, Lei 15.211/2025).
1. What we collect
- Email: to create and protect your account. There is no password: each time you sign in on a new device, we send a single-use code to your email address.
- Playing as a guest: you can play without an email address. A guest account is linked only to this device, has no free-text or voice chat (only preset phrases), and cannot make purchases, have friends, or join a clan. A guest account that has not been used for 30 days is deleted. When you save your progress with an email address, the account becomes a regular account.
- Nickname: the name that appears in the game. Do not use personal data in it.
- Game statistics: level, XP, coins, kills, deaths, assists, little monsters and little weapons, missions, and earnings history.
- Purchases: when you buy coins through the Apple or Google stores, we receive the transaction identifier and the product purchased. We do not receive your card details.
- IP address and technical data (browser, device): for security, abuse limits, and to make the game work. The IP address remains linked to sessions for up to 90 days.
- Chat messages: pass through an automatic word and advertising filter; they are not stored beyond what is necessary for moderation and reports.
- Private conversations between friends: only between players who are friends in the game, with the same filter used for chat. They are stored for 30 days so the conversation can continue across devices and are then deleted.
- Coin transfers and trades: we store who sent or traded what, with whom, when, and the fee charged, to keep balances accurate, handle reversals, and combat scams.
- Voice (optional): voice chat is off by default. If you turn it on, microphone audio is transmitted live only to your squad in the match. We do not record or store the audio. The device only requests microphone access when you turn voice on, and you can mute yourself, mute other players, and submit reports.
2. What we use it for
- Making the game work: logging in, playing, saving progress, displaying leaderboards.
- Security: logging in with a code sent to your email, preventing fake accounts and abuse.
- Purchases: delivering purchased coins and handling refunds through the stores.
- Improving the game: aggregate statistics (how many people play, for how long). No advertising profiles.
We do not sell your data and we do not display third-party ads. We do not use advertising trackers.
3. Who we share with
- Apple and Google, when you make purchases through the stores (they process payments under their own policies).
- Cloudflare, which protects and delivers the website and, when you use voice chat, routes live audio between the squad's devices without recording it.
- xApi.email, our in-house email service, which sends confirmation and recovery codes.
4. For how long
As long as your account exists. Confirmation codes are valid for 10 minutes. Security logs (session IP addresses) are kept for up to 90 days. Private conversations are kept for 30 days. Voice audio is not stored. Purchase records are kept for the legally required tax retention period, even after account deletion, with no link to your e-mail address.
5. Your rights
- Delete your account at any time, within the game: Profile → Delete my account. We delete your nickname, progress, coins, items, and sessions.
- Access, correct, or transfer your data: write to [email protected].
- Withdraw consent and file a complaint with the Autoridade Nacional de Proteção de Dados (ANPD).
6. Children and adolescents
PowPow is rated for ages 14 and older: cartoon violence, without blood. Chat is moderated by an automated filter and has message length and frequency limits. Players under 18 must play with their parents' or guardians' knowledge, and in-app purchases are subject to Apple and Google parental controls. We do not display advertising to minors or use profiling techniques with minors, in accordance with the ECA Digital.
7. Cookies
We use a single session cookie (powpow_sessao), which is essential to keep you logged in. Sound and control preferences are stored only on your device.
8. Changes and contact
If this policy changes, the date above changes and we notify you in the game. Questions: [email protected].
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